Episode 81: Health Literacy: How clinicians can preserve their roles as educators with Brittany Ferri, OTR/L, CCTP, CPRP, ARSP

Brittany Ferri joins Leigh Ann on the podcast this week to take an in depth look at our role as health literacy advocates in the rehab field. Brittany is the first Occupational Therapist on the podcast and I hope to have many more!

No matter what concerns a client presents with, each and every therapist must function as an educator during treatment. As such, having a clear understanding of health literacy is one of the cornerstones of being a good clinician-educator. Health literacy will not only help maximize patient outcomes, but also improve the patient experience by increasing independence and personal autonomy.

topics covered:

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  • The 4 levels of health literacy

  • How to measure health literacy

    • from a public health perspective

    • from a rehab professional’s perspective

    • outcomes that result from poor health literacy

  • Approaches that assist with health education

    • Teach-back technique & “Ask three”

  • Use of technology/telehealth in health literacy

    • how technology can be a barrier

    • how technology can increase client’s growth & understanding of health factors.


Resources mentioned in the episode:

Brittany’s website: Simplicity of Health

Brittany wrote a children’s book! “Why is there a person in my computer? A child's guide to teletherapy

tools to measure health literacy levels:

Tools to measure readability:

additional resources:

Health Literacy Universal Precautions Toolkit

CDC Guidance & Tools

CDC Health Literacy Data (by state)

National Prevention Information Network

U.S. National Library of Medicine - Medline Plus

Brittany’s References:

Thank you, Brittany for these great resources!


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Brittany Ferri is an occupational therapist, clinical trauma practitioner, and certified psychiatric rehabilitation provider. Though much of her clinical experience is in mental health, she also has experience developing policy, procedure, and programs for clinical facilities and telehealth treatment platforms. This led her to discover a passion for effective health literacy as a means for disease prevention and wellness promotion. She has also developed expertise as a textbook author and has published a textbook entitled “Effective Occupational Therapy Documentation” and (most recently) a children’s book called “Why is there a person in my computer?” that educates kids on what teletherapy is and how it can help them. Brittany also serves as an adjunct professor at Nazareth College and has guest lectured at multiple universities on the topics of documentation, mental health, and health literacy.


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